Scope Locked. Creep Blocked.

A ModernOps Series: Episode 2

What does "on time, on budget" mean to your practice?

Do signed change orders move the goal posts? I don't think so.

With the tide shifting to fixed fee and value-add pricing, scope discipline reigns supreme.

Technically speaking, every change order pushes budget UP or go-live OUT. Often both. It happens slowly and approval protocols are followed so no risk flags engage. But if you stack enough of them it's a whole new ball game. You may be hitting a desired outcome, but it's not the outcome you sold.

Scope creep on one project can blow up the whole portfolio. Resources get yanked, other start dates get pushed, workstreams break, utilization and CSAT suffer.

My rule: the SOW you signed is the SOW you measure against. Period.

Of course, new requests don't disappear.

→ If they represent MVP requirements, we adjust, hunt for budget, and run a pre-sales post-mortem on what we missed.

→ If not, they get captured and bundled into a post go-live SOW and scheduled based on customer and team availability.

Just another way Discipline and Govern in the EDGE Framework protect your margin.

Scope locked. Creep blocked.

So... how many signed change orders does it take before the original SOW becomes a fairy tale?

Let’s Elevate. DGM.